FULL TERMS & CONDITIONS

1. Meaning of certain words

In these terms:
We use the words “RIFT”, “we”, “us” and “our” when referring to RIFT Tax Refunds, a trading name of RIFT Ltd. We’re a company incorporated in England and Wales (Company number: 04088211). Our registered office is The Cobalt Building, 1600 Eureka Park, Upper Pemberton, Ashford, Kent, TN25 4BF.

1.1 Definitions:

The “referrer” is the individual that provides the name and contact details of a family member, friend or colleague, to allow RIFT to contact said person and promote their tax refund service.

The “referee” is the individual who’s name and contact details have been provided to RIFT, by someone else.

2. Eligibility

2.1 By entering the Refer a Friend scheme you (the “referrer”) agree to be bound by these terms and conditions.

2.2 Claimants must agree to these Terms & Conditions to be eligible for referral payments linked to the Refer a Friend scheme. Registration with RIFT and use of the Refer a Friend page on our app or website is considered acceptance of these Terms & Conditions.

2.3 This Refer a Friend scheme is only open to United Kingdom residents aged 18 or over, excluding employees of RIFT, their associated companies, agents, third parties or anyone else professionally connected with this scheme. Proof of employment may be required.

2.4 Whilst it is not necessary for referrers to have completed a filed claim with RIFT to enter, they are required to register with RIFT to receive a unique reference number and link, via which referrals can be made.

2.5 The person referred must not have registered with RIFT prior to the referral. If they have previously registered with RIFT, no referral payment will be made. If the same person is referred to RIFT by two different referrers, any subsequent referrer’s payment will be made to the referrer who made the first referral, as recorded by RIFT.

2.6 Bulk applications made from trade, consumer groups or third parties will not be accepted. Incomplete or illegible applications, by or via third parties or syndicates, applications by macros or other automated means (including systems which can be programmed to apply), and entries which do not satisfy the requirements of these terms and conditions in full will be disqualified and will not be counted. If it becomes apparent that a referrer is using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’, masking their identity by manipulating IP addresses, using identities other than their own or any other automated means in order to increase that referrals in a way that is not consistent with the spirit of the Refer a Friend scheme, that person’s referrals will be disqualified and any reward payment will be void.

2.7 RIFT shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims including, without limitation, to require further verification as to the identity, age, and other relevant details of a claimant.

2.8 RIFT reserves the right at its absolute discretion to disqualify referrers whom it considers do not comply with these terms and conditions.

2.9 By entering the Refer a Friend scheme, the referrer agrees to release RIFT from any liability whatsoever for any claims, costs, injuries, losses, or damages of any kind arising out of or in connection with the Refer a Friend scheme or with the acceptance, possession, attendance at or use of any coupon (except death or personal injury caused by RIFT’s negligence, for fraud, or otherwise as prohibited by law).

3. How to enter

3.1 There are 3 distinct ways to enter the scheme. These are as follows:
3.1.1 The referrer can directly enter the referee’s name and contact details (either an email address or mobile phone number) into the RIFT Refunds app.
3.1.2 The referrer can enter the referee’s name and contact details (either an email address or mobile phone number) into the RIFT Refer a Friend website page, including the referrer’s unique reference number.
3.1.2.1 Referrers should use the unique link provided to them via email to the Refer a Friend page.
3.1.3 The referrer can call 01233 628648 and provide the referee’s contact details (either an email address or mobile phone number).


4. The reward

4.1 Eligible referrers will receive a £50 payment for each new person they refer to RIFT who files a tax refund claim.

4.1.1 As part of any promotions, RIFT reserves the right to change this payment amount. Please see section 6 below for details of any current promotions.

4.2 Referrers who refer 5 (five) people to RIFT, who each file a tax refund claim, will receive a bonus payment of £150 in addition to the normal £50 payment relating to each person who filed a claim. The £150 payment will be made when the fifth claim is filed as a result of a referral being made.

4.3 All referrer payments will be made to the specified bank account held against the Referrer in our database. Any cheque payments will be posted to the referrer at the address given at the time when the referrer registered with RIFT. It is the responsibility of the referrer to inform RIFT of any subsequent change of bank details or address. Failure to do so may result in the loss of payments. In such instances, RIFT does not accept responsibility for the loss of referrer payment, and it is at the discretion of RIFT as to whether a further payment will be made.
4.4 Referral payments will be made in relation to claims filed for the referee, within two weeks of the claim being filed with H M Revenue & Customs. Claims are typically filed within 4-6 weeks of confirmation that a claim is due, but this is not guaranteed.

5. Data Protection

5.1 RIFT will only use the personal details supplied by the referrer for the administration of the Refer a Friend scheme and for no other purpose, unless we have the referred person’s consent. RIFT may disclose personal information relating to referrers and persons referred to its agents to assist in conducting this promotion or communicating with participants. See our privacy policy at http://riftrefunds.co.uk/privacy-and-cookies. The participant may withdraw consent to such use of personal information by writing to RIFT.

6. Prize draws & promotions

6.1 RIFT regularly conducts prize draws for referrers. Please see the separate Refer a Friend Prize Drawn Terms and Conditions document for full details.

6.2 For any referral from an eligible referrer on or between 1st September 2024 and 30th November 2024, RIFT will increase the amount paid per successful referral (one that results in a tax refund claim being filed with H M Revenue & Customs) to £100.

 

The Refer a Friend scheme is governed by English law.

For any further information please contact The RIFT Group, RIFT Refunds, The Cobalt Building 1600 Eureka Park, Lower Pemberton, Ashford, Kent, England, TN25 4BF