MyRIFT: Manage Your Claim Online

MyRIFT is where your tax refund really gets moving. Your MyRIFT account gathers all the vital information about your claim in one place, and lets you check, track and update it at any time. It's so easy to get started with MyRIFT, so let's get you set up and on the road to your refund!

Log in to MyRIFT
MyRIFT Tax Refunds As Mobile As You

MyRIFT

Why use MyRIFT?

MyRIFT saves huge amounts of time and hassle at every stage of the claims process. There are no more wasted hours of rummaging through paperwork drawers, and no trips to the Post Office. Just a few minutes of your day will keep you refund-ready when the new tax year rolls round.

Tracking your travel and expenses as you go means you never miss out on the refund cash you're owed.

Uploading photos of your receipts directly to MyRIFT makes sure the bin man never accidentally walks off with your refund! Wage slips, P60s and other crucial documents can all be uploaded so they can't get lost.

Restore points and daily backups mean it's secure, too. Even if your dog chews your receipts or your tablet falls in the bath, all your information's safe and dry.

HMRC might not make it easy and stress-free to get back the cash they owe you, but your free MyRIFT account does! Get yours set up today!

MyRIFT Smart Tax Refunds

Track my claim

MyRIFT track my claim

Our track my claim tool is the very best way to keep an eye on your tax refund's progress.  We based it on what YOU told us you wanted from it.  That means it's quick, simple to use and gives you all the information you need in one place.  What's more  Track My Claim also helps you send the details we need to speed your claim along and get the most from your tax refund.  From your first enquiry to your final pay-out, it's all at your fingertips with MyRIFT Track My Claim.

Just answering a few simple questions will get the ball rolling, and Track My Claim will guide your through the rest.  Once your claim's underway, you'll be able to follow it's progress like a tracking number on a parcel.  Even better, Track My Claim will send you a heads-up each time your claim reaches the next stage of it's journey.  Any time you need to do anything, Track My Claim will let you know and explain it all.

Track my claim

MyRIFT: Tax Refunds As Mobile As You

Existing Customer?

If you've already set up your MyRIFT Account, click the button below to log in. You can enter all the information you need to make your claim, upload copies of documents and track the progress of your claim.

Not sure if you've got an account? Give us a quick call on 01233 628648, jump on LiveChat, or drop us an email and we can check for you. If you have, we'll help you get started, if not, we'll get you set up.

If you've claimed with us before but you've used the Refund Pack or Forms by Phone and not set up an account then get in touch and we can get your account created and make it easier for you to claim this year.

What’s new for 2018?

  • Track the progress of your claim anytime of the day
  • Upload your documents directly to your account
  • Record your employers, workplaces and travel in an instant
  • Log all your expenses
  • Use your mobile, desktop or tablet to log into your account
Go To MyRIFT

MyRIFT: Tax Refunds As Mobile As You

New to MyRIFT?

MyRIFT keeps the whole process of making and tracking your claim simple and straightforward.

Your dashboard gives you an instant overview of your claim's progress, so you always know what the next step is.

You can easily add your expenses, where you've lived and worked, how you travelled, vehicles you've owned and any documents needed by your Personal Tax Specialist as they work on your claim.

A click on the “Personal” tab will let you quickly add or update personal financial information so that we can get you the maximum refund possible based on your current circumstances, including any benefits you receive, details of additional income, pensions, savings etc and the latest HMRC rules.

MyRIFT is designed around the the things you told us you wanted to be able to do. Using MyRIFT means you can:

  • Manage all your tax refund claims online, at home or on the move.
  • Use your mobile, desktop or tablet to log into your account.
  • Check your claim's progress at a glance, day or night.
  • Upload your documents directly to your account.
  • Always be sure that your information's being kept secure and up-to-date.
Log in to MyRIFT

Need help?

Have a question about MyRIFT or need help logging in?

Use our Live Chat option to chat to an advisor online or call us on 01233 628648 – we’re here to help.

For more help you can read our MyRIFT FAQs below.

You'll need a MyRIFT account to hold all the information needed to make your tax refund claim with us. It's free to set up and it's the easiest way to update your info, track your documents and make your claim.

New to RIFT

If you're new to RIFT and wanting to get your claim started, have checked that you're due a refund by answering the 4 simple questions, and filled in your name, email address and created a password then you've already created your account. You should also have received a Welcome to RIFT email that contains more information about what happens next and has all the links you need.

Login page to continue updating your information.

If you need to reset your password, you can do that from the login page.

If you need any help, give us a call on 01233 628648 or use the Live Chat to talk to one of our Customer Service Team.

Returning to RIFT

If you've claimed with us before using a paper Refund Pack or Forms by Phone and not yet set up your MyRIFT account then get in touch by calling 01233 628648 or using the Live Chat below and we can get your account created and make it easier for you to claim this year.

Once you're logged in you'll be able to fill in your personal details, work locations, expense details and upload relevant documents. It's everything you're used to doing when making a claim with RIFT, but much quicker and easier now. You can also track the progress of your claim whenever, and wherever, you want to.

Once you are happy you have uploaded all the necessary information, press submit and we will take it from there!

You can call or Live Chat with us us 8.30am to 8.30pm Monday to Friday and 9.30am to 1.30pm Saturday.

Outside of these time you can send us an email to info@riftrefunds.co.uk  or go to our Facebook page and send us a private message

If you're already a RIFT customer and have given us information online before then you'll have done that using your MyRIFT account. If you can remember your login details, you can sign, update your info for this year, upload your documents and get started right away.

Visit the Login Page

It might be a year or more since you last used your MyRIFT account, so if you can't remember the details (email and password) you used to set it up just get in touch using the Live Chat here on the site, call 01233 628648 or drop us an email to info@riftrefund.co.uk and we'll get it all reset and ready for you to use again.

If you've claimed with us before using a paper Refund Pack or Forms by Phone and not yet set up your MyRIFT account then get in touch and we can get your account created and make it easier for you to claim this year.

If you're not sure if you've got an account get in touch and we can check for you. If you have, we'll help you get started, if not, we'll get you set up.

You can call or Live Chat with us us 8.30am to 8.30pm Monday to Friday and 9.30am to 1.30pm Saturday.

Outside of these time you can send us an email to info@riftrefunds.co.uk  or go to our Facebook page and send us a private message

If you forget your password for your MyRIFT account, look below the log in button and you'll see a helpful link to ‘reset your password’.

Click the link, enter the email address you use to login to your MyRIFT account and we will email you a link to reset your password.

Once you get the email, open it and click the link which will take you a page where you'll be asked to create, and then confirm, the new password you want.

Press ‘change password’ and you will be taken to the homepage of your MyRIFT account.

If you can't remember the email address you used when setting up your account, or need help with anything else, please give us a call on 01233 628648 or use the Live Chat below and we can get you all set up.

If your email address has changed since you set up your account, or if you want to use a different email address for any reason then it's easy to update.

If you still have access to your old email account, use it to login and then you'll be able to update your email address on your MyRIFT Personal Dashboard.

If you no longer have access to your old email address, or can't remember it, and need us to update your account to your new address then give us a call on 01233 628648 or use Live Chat and our team will be happy to get it all sorted out for you.

 

There are a couple of reasons that you may have a MyRIFT account and not realise it.

Account created a long time ago

The most common is that you set one up when you first made an enquiry to RIFT, and that could have been quite a while ago. If you answered the 4 questions on our website to see if you were due a refund you would have been given the option to set up your account. Do you remember filling in your name, email address and creating a password? If so that's when it was set up and you would have also recevied a confirmation email.

If you have an account already, and can remember the details you gave when it was created, you can use them to login, reset your password or update your email, and then continue with your claim online.

If you aren't sure of any of the details you used and need us to reset them, give us a call on 01233 628648 or use Live Chat and our Customer Service Team can help you.

Account created for you by Customer Services and never needed

If you made a claim with us over the phone one of our Customer Service Team may have asked you if you would like them to set an account up for you to use. If they did this then you would have been sent an email with instructions on how complete the set up and create your password and confirm login details, but if this was it the case it was probably more than a year ago now.

What this means is that the account is sitting there in the system, even if you never needed to use it.

It's easy to get it reactivated so that you can update your info, upload your documents and track the progress of your claim this year, though.If you do still have the set up email, you can follow the instructions but it's probably easier to just give us a  quick call on 01233 628648 or use Live Chat and we can get it all working for you.

You can call or Live Chat with us us 8.30am to 8.30pm Monday to Friday and 9.30am to 1.30pm Saturday.

Outside of these time you can send us an email to info@riftrefunds.co.uk  or go to our Facebook page and send us a private message

 

If you're having trouble logging in and need to check the email address you used to set up your account, simply give us a quick call on 01233 628648 or use the Live Chat and our we'll be able to quickly check for you.

Once you know, you can log in and carry on, or if you'd like to update the email on the account then we can do that for you there and then.

You can call or Live Chat with us us 8.30am to 8.30pm Monday to Friday and 9.30am to 1.30pm Saturday.

Outside of these time you can send us an email to info@riftrefunds.co.uk  or go to our Facebook page and send us a private message.


            

 

Need more help?

calc

Wondering if you can claim a tax refund or need to submit a tax return? Use our online tools to find out if you're owed money by HMRC.

Do I Qualify?

Call

Speak to us 6 days a week.
Mon-Thurs 08:30 - 20:30
Fri 08:30 - 18:00 and Sat 09:00 - 13:00.
RIFT Refunds, RIFT House, 200 Eureka Park,Upper Pemberton, Ashford, Kent, TN25 4AZ

Call us on 01233 628648

chat

Want to chat to a member of our team?
Why not use our live chat to speak to an
online advisor now?

Open live chat