Jump the queue, land 50% upfrontIntroducing RIFT Rapid Refund

Rapid Refund is an exciting new upgrade for RIFT customers. You’ve told us you wanted a faster way to get your cash back in your pocket, so we’ve built a new service just for you.

No queues, no delays, no problem!.

The Rapid Refund Service

  • Jumps you straight to the front of the queue for getting your claim prepared
  • Contacted by a Personal Tax Specialist in 1 working day
  • Refund total calculated in 1 working day once your information is provided
  • Pays out 50% of your refund 1 working day after you accept our calculation
  • Puts the other 50% in your bank account once HMRC has processed your claim

How to upgrade to Rapid Refund

When you confirm by phone that you want to get your tax refund with RIFT, we’ll tell you all about our Rapid Refund upgrade, and talk you through the next steps.

If you already know about Rapid Refund and want to upgrade, give us a call and we’ll get it set up for you.

Either way, just tell us that you want your cash faster and we’ll give you everything you need to shift your tax refund claim into top gear.

Need help?Have a question about Rapid Refund

Have a question about Rapid Refund:

  • How are you able to pay 50% of my refund more quickly?

    Once we’ve got all the information and we are your tax agent, we will calculate your refund. If you are eligible, we put our money where our mouth is and start paying out. We’ve worked out exactly what you’re owed, so why wait weeks longer for HMRC to get up to speed?

  • Why was Rapid Refund created?

    We built the service because our customers told us they wanted a faster way to get their refunds. No more putting your holiday or spending plans on hold while your claim makes its way through HMRC’s systems. You’ve earned it, so why wait for it?

  • Is there a limit on how much you’ll pay up-front?

    None at all! Whatever your refund comes to, we’ll pay the first half 1 working day after you’ve confirmed the total we calculated, with the rest coming once HMRC confirms and pays out your claim.

  • What counts as a working day?

    You’ll normally get your first 50% pay-out within one working day of telling us you accept our calculation between Monday and Thursday. If you confirm after 2pm on a Friday, you’ll get your cash on Monday.

  • How much does it cost?

    Rapid Refund costs an extra 7% plus VAT, on top of our normal fee for PAYE tax refunds.
    For CIS refunds, it’s a flat fee of £345 plus VAT.

  • How do I get my information to you?

    Once you’ve confirmed that you’re choosing Rapid Refund, we’ll call you within 24 hours to guide you through the process. You can upload your documents in MyRIFT or email them to us.

Track your refundDownload our RIFT app

Our app allows you to:

  • Track the progress of your claim
  • See the estimated date you will receive the other 50% of your refund
  • Refer your friends directly with no hassle, even right from your phones address book
  • Track your referrals to see the cash rewards you've earned
  • Send your mates a nudge if they haven’t started their claim yet

Refer friends in the app

You can log in to the app using your existing MyRIFT password as soon as you download it - and if you can't remember it then it's simple to reset.

RIFT GuaranteeOur guarantee means you'll never lose a penny​

When you claim your tax refund with RIFT, our unique RIFT Guarantee means that you don't have to worry about the taxman reclaiming any of your money. So long as you give us full and accurate information, if HMRC disagree with the amount that we’ve claimed and ask for the money back, we’ll pay it. It won’t cost you a penny.

Need more help?

Wondering if you can claim a tax refund or need to submit a tax return? Use our online tools to find out if you're owed money by HMRC.

Do I Qualify?

Speak to us 6 days a week.
Mon-Thurs 08:30 - 20:00
Fri 08:30 - 18:00 and Sat 09:00 - 13:00.
RIFT Refunds, The Cobalt Building, 1600 Eureka Park, Lower Pemberton, Ashford, Kent, TN25 4BF

Call us on 01233 628648

Want to chat to a member of our team? Why not use our live chat to speak to an online advisor now?

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